SpotterRF Training Program

Understanding and knowing a product allows for solutions to be sold, and ensures client retention and loyalty. 

SpotterRF systems work best when a certified/trained person takes a client through a design phase and then deployment phase.

 

SpotterRF Courses

Website Orientation 

  • For partners, distributors and customers
  • Must be a member of SpotterRF Sales Channel 
  •   What is covered?
    - Navigation of website
    - Check status of opportunities, quotations and orders
    - Follow up on tickets




Sales Orientation

  • For sales reps, teams and account managers
  • - Must be a member of SpotterRF sales channel
  • What is covered?
    - Partnership expectations and tools
    - What is the SpotterRF channel
    - Understanding and knowing client needs
    - Key values of SpotterRF
    - Sales tools
    - Product demo


Spotter Orientation

  • For sales reps, teams and account managers
  • - Must be a member of SpotterRF sales channel
    - Access to a NIO appliance and SpotterRF radar (virtual options are available)

  • What is covered?
    - IP address 
    - Maps
    - Devices and alignment
    - Zones
    - Active PTZ tracking

Creating a NIO map from a CAD drawing

  • For operators and partners
  • Must be a member of SpotterRF sales channel 

  •   What is covered?
    - Creating a map using CAD drawing





Design Introduction

  • For sales reps, teams and account managers
  • - Must be a member of our SpotterRF sales channel or a current customer
    - Access to a NIO appliance (virtual options are available)
  •   What is covered?
    Best practices and limitations of the technology
    - How to use NIO as a tool to design a solution


Site Survey Introduction

  • For the field tech that will perform the onsite commissioning
  • - Must be a member of SpotterRF sales channel
    - Partner kit with correct radars
    - Two or more days of onsite training with a SpotterRF certified surveyor 
  • What is covered?
    What data needs to be gathered during a survey
    - How to optimize a radar’s installation point for best tracking performance

Commissioning Introduction

  • For the field tech that will perform the onsite commissioning
  • - Must be a member of SpotterRF sales channel 
    - Two days or more of onsite training with a SpotterRF certified commissioner
  •   What is covered?
    Steps for a standard commission process
    - Covers in detail the feature sets for zones, filters, AI and alarm outputs

Operator Training

  • For end users or operators
  • Must be a member of SpotterRF sales channel 
  •   What is covered?
    SpotterRF UI (NIO) and operator usage
    - How to view live events and historical events


     


CUAS Training

  •  For CUAS designers, demonstrators or commissioners
  • Must be a member of SpotterRF sales channel
  • What is covered?
    Best practices for CUAS radars
    - Overview of the unique CUAS features
    - How to do a survey for 3D radars



API Training

  • For partners or system integrators
  • Must be a member of SpotterRF Sales Channel 
  •   What is covered?
    - Creating a map using CAD drawing






SpotterRF Exercises

Required for certification

Design exercise

Submit information for design certification progress.

Site survey exercise

Submit information for site survey certification progress.

Commissioning exercise

Submit information for commissioning certification progress.

SpotterRF tech talks

SpotterRF keeps partners and customers up to date with what we are working on and expands upon concepts and ideas related to our products.

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