Monthly Only - RMA Hardware replacment - no advanced replacement. Warrants from manufacturer or failed devices in field for up to one year. Software entitlements included as part of purchase price. Tickets are acknowledged 48 hour (during regular business hours) response on phone / web requests. Unlimited access to portal and content access.
1 Licence for a single NIO server to be added to a SpotterRF COP system. Includes firmware support, updates, and advanced features for this NIO system and its corresponding Spotter units. Spotters covered under this licence include auto classification features and SPOTTERai updates. Licence can be renewed each year. Service Level Agreement (SLA) and Part and Labor Warranty for one year for one NIO-SERVER/VM system and connected radars and SpotterRF purchased hardware. Cost is 8% of system cost.
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